Contact Us

Contact Us

  • Toll Free for New Customer

    1800 22 34 35

    SMS - DHFL to 56677
    Monday - Sunday 8:00 AM to 8:00 PM
  • Toll Free for Existing Customer

    1800 3000 1919

    Monday - Saturday 9:00 AM to 6:00 PM

Email

DHFL Customer Care

response@dhfl.com



Click here to Find a Branch Near You

‘Complaints / Grievances’

3 Simple ways to get in touch with us in case of any complaints.
  • You can contact our Customer Care on 1800 3000 1919 or write to us on response@dhfl.com. You will receive the resolution within 7 working days from the complaint date.

  • If the resolution you receive does not meet your expectations please write to our Nodal Officer – Mr. Sanjiv Gyani at nodalofficer@dhfl.com. You will receive the resolution within 7 working days from the complaint date.

  • If you are still not satisfied with the resolution you receive, please write to our CEO at ceo@dhfl.com. You will receive the resolution within 7 working days from the complaint date.


Note: Please share your Loan Application Number/ Deposit Account Number and details of the matter in brief through the communication channels mentioned above

If you are not happy with the resolution provided by the above levels, you can approach the National Housing Bank by lodging a complaint online at

https://grids.nhbonline.org.in

OR

by writing in the prescribed format at:

National Housing Bank Department of Regulation & Supervision

4th Floor, Core 5-A, India Habitat Centre,Lodhi Road, New Delhi-110003

Click here to download the format prescribed by NHB

 

In case of an unsatisfactory response by the Insurance Company for insurance related concerns, you can lodge a complaint online at:

http://www.igms.irda.gov.in/

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