Contact Us

Contact Us

  • Toll Free for New Customer

    1800 22 34 35

    SMS - DHFL to 56677
    Monday - Sunday 8:00 AM to 8:00 PM
  • Toll Free for Existing Customer

    1800 3000 1919

    Monday - Saturday 9:00 AM to 6:00 PM

Address

DHFL Customer Care

No. 301, 302 & 309, 3rd Floor, Krishna Tower, Plot No. 8, Sector – 12, Dwarka, New Delhi – 110075

Email

Click here to Find a Branch Near You

For insurance related concerns, you can lodge a complaint online at:

http://www.igms.irda.gov.in

Complaints

3 Simple ways to get in touch with us in case of any complaints.
  • You can contact our Customer Care with the Loan Application Number / Deposit Number and the details of the matter in brief for quick redressal, through the communication channel mentioned above. You will receive the resolution within 7 working days from complaint date.

  • If the resolution you receive does not meet your expectations please write to our Nodal Officer – Mr. Sanjiv Gyani at nodalofficer@dhfl.com

  • If you are still not satisfied with the resolution you receive, please write to our CEO at ceo@dhfl.com

Write to us at Our Complaint Redressal Cell

If you are not happy with the resolution provided by the above levels, you can approach the National Housing Bank by lodging a complaint online at

https://grids.nhbonline.org.in

OR

by writing in the prescribed format at:

National Housing Bank Department of Regulation & Supervision

4th Floor, Core 5-A, India Habitat Centre,Lodhi Road, New Delhi-110003

Click here to download the format prescribed by NHB

 

In case of an unsatisfactory response by the Insurance Company for insurance related concerns, you can lodge a complaint online at:

http://www.igms.irda.gov.in/

|